Returns & Refunds Policy

1. Eligibility for Returns

We accept returns only if the product received is damaged, defective, or incorrect. To be eligible for a return, the item must be in its original condition, unused, and with all packaging intact.

2. Return Request Process

Customers must report any issues within 48 hours of receiving the order. To initiate a return, please contact us with your order details and a clear description of the issue, including photos if applicable. Our team will review the request and provide further instructions.

3. Refund Process

Once the returned item is received and inspected, we will process the refund. Refunds will be issued in cash upon return pickup or as otherwise communicated during the resolution process.

4. Non-Returnable Items

Certain items may not be eligible for return due to hygiene or usage concerns. Any such exclusions will be clearly stated at the time of purchase.

5. Changes to Policy

We reserve the right to modify this Return and Refund Policy at any time.

6. Contact Us

If you have any questions regarding returns or refunds, please reach out to us at [email protected].