Terms & Conditions

1. Introduction

Welcome to Yvaine Imagery. By using our website and placing an order, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making a purchase.

2. Orders and Payments

All purchases are processed on a Cash on Delivery COD basis. By placing an order, you agree to provide accurate and complete information for delivery. Once an order is confirmed, it cannot be modified or canceled.

3. Shipping and Delivery

We strive to ensure timely delivery of all orders. Delivery times may vary based on location and availability. Customers are responsible for providing the correct delivery address and ensuring availability to receive the package. In case of failed delivery attempts, additional arrangements may be required.

4. Returns and Refunds

Returns are only accepted if the product received is damaged or defective. Customers must report any issues within 48 hours of receiving the order. The item must be in its original condition with all packaging intact. Refunds will be processed after verification of the returned product.

5. Product Availability

We make every effort to display accurate product information. However, availability is subject to change without notice. In case an item becomes unavailable after an order is placed, we will notify you accordingly.

6. Changes to Terms

We reserve the right to update these Terms and Conditions at any time.

7. Contact Us

If you have any questions regarding these Terms and Conditions, please reach out to us at [email protected]